Q: What is the difference between Biosponge and Biosponge Plus?

Asked by: beverly - 12/8/2015
A: Biosponge is a 30-60 day filter and Biosponge Plus is a 60 day filter. Biosponge Plus is woven denser so it will last longer and is more efficient at 92.3% Arrestance.
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Answer provided by: Elissa (12/28/2015)
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Q: What size are these filters? I need 13.75 x 13.75.

Asked by: Joanne - 11/9/2015
A: Our filters are custom made to the exact size you require.
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Answer provided by: richard r (1/12/2016)
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Q: Does the frame faces up or down?

Asked by: masope - 10/27/2014
A: The black mesh of the frame should be facing the unit and the writing side of the pad should be facing out to the room.
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Answer provided by: Elissa (7/31/2018)
A: The gasket side of the frame faces toward the unit and the filter material should be facing the opposite direction.
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Answer provided by: Elissa (2/15/2017)
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Q: I want to 1" thickness. see no choice for this?

Asked by: m - 5/5/2017
A: 1" thickness is standard.
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Answer provided by: elissa1 (12/19/2018)
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Q: Whats the difference Biosponge regular and biosponge plus?

Asked by: David Gore - 10/21/2015
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Q: Filter measures 23 1/2 x 29 1/2. Do you have this size?9

Asked by: William l Riggs - 4/16/2016
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Q: I inherited some of these filters from the previous homeowner. One side has bio sponge written on it in blue and the other side has no writing. Can you tell me which side faces outward to the home air and which side faces towards the inside? Thanks

Asked by: Brian - 8/16/2016
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Q: CAN YOU PLEASE CUT THE REORDER FILTERS ONE HALF INCH SHORTER ON BOTH LENGTH AN WIDTH?

Asked by: DAVID HERSH - 3/15/2017
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Q: I need a custom frame for this filter size also. Can you make it?

Asked by: Paul Hubbell - 5/2/2017
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Q: I need 13.75 wide x 42 inch long and 3/4 to 1 inch thick micropore filter with frame. Can you make this size?

Asked by: Paul Hubbell - 5/2/2017
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Q: Should the blue lettering be up when installing?

Asked by: John - 6/1/2017
A: Blue lettering should face you when putting into frame and then out the room when placing in unit or grill.
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Answer provided by: elissa1 (4/6/2020)
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Q: What does the plus mean in the Biosponge filter with the blue writing on the from compared to the one I got last time with the green writing..?

Asked by: Gary - 9/1/2017
A: Biosponge with the green writing is a 30-60 day filter and Biosponge Plus with the blue writing is a full 60 day filter. They are manufactured the same but Biosponge Plus is woven denser so it will hold more, but can be restrictive if not changed in 60 days of use, Biosponge is a little more forgiving over time.
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Answer provided by: elissa1 (4/6/2020)
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Q: My current biosponge pad (filter for A/C)is 1 inch thick and fits in a screen/frame. Is this the same item I will be ordering?

Asked by: Robert Finkel - 10/3/2017
A: Our material measures anywhere from 1/2" to 1" and can always fit into our AirTeva frame.
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Answer provided by: elissa1 (4/6/2020)
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Q: Can I assume this is the same product I have received in the past? I don't have my previous paperwork. Also, are these the filters that are replaced only every 2 months?

Asked by: Ira Strachman - 11/2/2017
A: Biosponge Plus is a 60 day filter.
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Answer provided by: elissa1 (4/6/2020)
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Q: How do I order a new frame &i filters since I changed my cold. Air grill?

Asked by: John Spata - 7/1/2018
A: Click on the upper left side of our site "New Air Filter"
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Answer provided by: elissa1 (4/6/2020)
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Q: How do I get the right size "being 20x20x1?

Asked by: Harold B. Holbert - 7/17/2019
A: Not really understanding what you are asking? Our filers are custom so you just order what size you want.
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Answer provided by: elissa1 (4/6/2020)
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Q: my unit is 24X24X1 How do i order replacement filters for my air sponge filter size?

Asked by: Chris - 4/6/2020
A: Click on Air Sponge Refills on the left side of the site under categories.
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Answer provided by: elissa1 (4/6/2020)
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Q: WHICH SIDE FACES DOWN. THE FILTER OR THE WIRE MESH SIDE?

Asked by: ARNIE - 5/4/2020
A: If you are sliding your filter under your air handler then the Biosponge Plus with the blue writing side should be facing the floor and the mesh is up toward the unit. This is also the case if it is up in the ceiling with a drop down grill.
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Answer provided by: elissa1 (5/4/2020)
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Q: Is your filter capable of trapping Corona viruses?

Asked by: Tom Moore - 5/27/2020
A: The virus is to new to know if the filter will capture Corona especially since it is such a small particle. It certainly would help.
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Answer provided by: elissa1 (5/27/2020)
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Q: What is the differenc in the Biosponge plus vs, the regular ones I ordered about a year ago..do they last longer? Better protection?

Asked by: Steven Press - 6/14/2020
A: The plus is a little more dense then the regular biosponge so they will last up to 60 days of use, where the regular lasts typically 30 days. You do not need a different frame to upgrade to these at all.
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Answer provided by: elissa1 (6/14/2020)
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Q: Will the biosponge filters filter out COVID-19?

Asked by: Jane Johnson - 6/22/2020
A: COVID-19 is a novel virus. This means that is is too new for anything to test against it as it is still being researched.
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Answer provided by: elissa1 (6/23/2020)
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Q: Does the blue stripe face out or in?

Asked by: Arlene - 8/1/2020
A: The blue stripe reading Biosponge Plus should be facing you when you tuck it into the frame.
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Answer provided by: elissa1 (8/3/2020)
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Q: What is the Merv rating on the Biosponge Plus Refills ?

Asked by: Robin - 2/2/2021
A: The MERV rating on the Biosponge Plus is 8. This can also be noted in the description of the Biosponge Plus.
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Answer provided by: elissa1 (2/2/2021)
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Q: What is the VOC filter option? How is this different if I didn’t choose this

Asked by: Jenny - 4/18/2021
A: The VOC option is to add either Carbon or Zeolite to your order. These added features will help to absorb Volatile Organic Compounds in the air.
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Answer provided by: elissa1 (4/19/2021)
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Q: Unfamiliar with bio sponge filter. Getting a new AC for the condo. Tell me are they washable, or how often to they need to be replaced? I know nothing,,,,,please help? How pricey are they?

Asked by: mary - 4/25/2021
A: The filters we offer are not washable, as washable filters are a breading ground for mold and mildew. The frames are custom made to the exact size you need and you keep using that. You just need to order the refills to change out when required. This page is for refills, you want to look on the site for AirTeva Custom Filters for the whole system. The price varies on your configurations, but honestly not more then what you can buy in the stores for cardboard filters that are doing nothing for your filtration needs.
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Answer provided by: elissa1 (4/26/2021)
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Q: Hello. I want to order air sponge refills for my custom furnace filter (original frame) and was looking at the possibility of adding a carbon filter to eliminate odors. My question is can my original frame fit both, the sponge and the carbon filter? and if so how should they be placed inside the frame. Thank you

Asked by: Omar J Morales - 5/16/2021
A: Yes, you can use the carbon insert with your Biosponge Plus material. The carbon is about 1/8 of and inch thick so it will go into the frame first and then your Biosponge Plus refill on top.
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Answer provided by: elissa1 (5/17/2021)
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Q: The size on my 2012 receipt is 13.5X19.5X1, Bio Sponge Plus refills. You sometimes mail them to me. Could you check that this is correct? Bio Sponge Plus refill. You would mail them directly to me. When you confirm the information I will be able to place my order. Thank you!

Asked by: Zoraida Adams - 12/21/2021
A: Yes, the size your frame is the same size the refills are.
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Answer provided by: elissa1 (12/22/2021)
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Q: what is the thickness of this filter as I have recently purchased a new air conditioner10

Asked by: Patricia S Rakocinski - 1/16/2022
A: The filters we manufacture are 1" thick. Which is standard sizing.
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Answer provided by: elissa1 (1/17/2022)
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Q: My frame/furnace filter size is 21x21, but the refill filters are slightly larger than the frame at 21x21. Should I be ordering 20.5x20.5? I usually have to trim the filters a bit to fit the frame.

Asked by: Justin Mahani - 2/27/2022
A: The refills are usually cut to the same size as the frame and can be tucked into the frame edges. If you find that is too big for you then you are welcome to order whatever size you feel comfortable with. We custom cut all sizes.
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Answer provided by: elissa1 (2/28/2022)
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Q: I’m no sure about the size of my filters. You have the record

Asked by: Vladimir Valek - 5/12/2022
A: If you log into your account you can see your past orders in your account page. The log in can be found in the upper left corner of the site.
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Answer provided by: elissa1 (5/13/2022)
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Q: I can not please the reorder!?

Asked by: Vladimir ValeK - 5/15/2022
A: Log into your account.
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Answer provided by: elissa1 (5/16/2022)
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Q: What is the difference between the Airsponge and Airsponge Plus?

Asked by: Matt Smyre - 5/18/2022
A: Biosponge is a 30-60 day filter depending on the time year and use and Biosponge Plus is a denser filter so it will last a full 60 days of use.
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Answer provided by: elissa1 (5/19/2022)
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Q: Does this price include my $5.00 saving coupon79g112b

Asked by: Michael ahearn - 6/15/2022
A: If you have a coupon code from us directly, you place your code in the shopping cart. The code you have in your question is not one of our coupon codes.
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Answer provided by: elissa1 (6/15/2022)
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Q: What is the width on a Biosponge Plus , 19 x 35

Asked by: Chuck Jennings - 3/15/2023
A: The Biosponge Plus is about 1" in thickness, this is so that it fits inside the 1"aluminum frame.
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Answer provided by: elissa1 (3/15/2023)
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Q: The filters for my A/C are 21x21 and I ordered a frame that is exactly 21x21. My concern is with the filters themselves. Every time I order 21x21 filters they are always larger than the frame and needs to either trimmed or shoved in. Is this normal? Should I be ordering a slightly smaller filter? Thank you

Asked by: Justin Mahani - 4/14/2023
A: Your can order whatever size you want to order if you do the order manually. We can cut them to whatever size you order specifically.
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Answer provided by: elissa1 (4/14/2023)
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Q: Why price is different when item is being selected and changes when added in cart.

Asked by: Lakeram Sanichara - 6/11/2023
A: The price will change based on the choices you make while you place the order. It can change per size and add on's.
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Answer provided by: elissa1 (6/12/2023)
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Q: Trying to order as a guest/new customer but I cannot get the discounted price. Last time I ordered these they were $69.00-now they are $ 92.00??? OMG youre killing me!!! Please call me to straighten all of this out Elissa. Thank you! Warm regards, Jeff Bryer - 561-756-1172.

Asked by: Jeffrey D. Bryer - 6/24/2023
A: It looks like you have the wrong item in your cart. Please double check what you need to what you have in your cart.
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Answer provided by: richard r (6/24/2023)
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Q: is the health smart filter ASFR1 the same as the ASFR2?

Asked by: dolores kuliga - 7/7/2023
A: ASFR1 is Biosponge and ASFR2 is Biosponge Plus. These are two different filter refills and if you read the descriptions you can see the difference between them, mostly being time change for replacement.
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Answer provided by: elissa1 (7/7/2023)
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Q: What is the VOC option

Asked by: Candy Hengel - 9/1/2023
A: This is an additional material that is placed in the frame to remove VOC"s (odors) which is either Carbon or Zeolite.
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Answer provided by: elissa1 (9/1/2023)
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Q: how often should these be changed? my a/c rep says these can last 6 months. i just want to confirm with you

Asked by: marcy dickstein - 7/27/2024
A: These filters need to be changed every 60 days of use. Every 6 months is way too long.
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Answer provided by: elissa1 (7/29/2024)
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Q: How do you measure for refills? The size of the opening, or the outside size of the frame?

Asked by: James Kent Planck - 10/29/2024
A: Your refill size is printed on the side of your frame. With most of our frames you order the refills that same size as the frame. If you have a SNAP frame then the refills have to be a half a size smaller then the frame size. First thing to check is the label on the frame and use that as your guide.
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Answer provided by: elissa1 (10/29/2024)
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Q: Can I buy just one filter to check if the size is right?

Asked by: Silvia - 12/7/2024
A: There is an option to purchase one filter refill at a time, but if you look at the label on the side of the frame you have you can see what size you need to order so it is correct.
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Answer provided by: elissa1 (12/9/2024)
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